Report an Issue

If we are managing your property, we will be your main point of contact for any issues you may have. In the case of emergencies that may fall outside of our remit please note the following:

All maintenance must be reported via our Maintenance Report Form at the bottom of this page. We aim to complete all maintenance requests in line with our response times listed below. However please note that reporting your maintenance issue through another channel may lead to delays.

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Personal service

We’re not like the large corporate estate agent machines. As an independent, every customer is highly important. We build an understanding of who you are, the journey you’re on, and how we can help. You’re not another property to us - you’re a person first, second and last.

Property Valuations

The valuation of your property can make or break the marketing strategy. And you definitely want make, and not break. We have the experience to advise you on price and where your property sits in the housing market. We’ve done this hundreds of times before – lean on our expertise and honesty.

Customer Focused

You’re at the centre of everything we do. You wouldn’t want it any other way, would you? Check out our Google reviews and you’ll see how happy past customers have been. Our wonderful clients are our best advertising – they continuously recommend us to family and friends.

Experienced & Qualified

We are members of Safe Agent and the Property Ombudsman redress scheme, so you can rest assured that you are dealing with a qualified and regulated agency. That means you get the 5 start service that you deserve. Our team know the local market like the back of their hands.

John and the team are simply amazing! When Covid arrived to ruin everyone's lives, London Estates stood as a beacon of hope. They were understanding, empathetic, and incredibly supportive. I cannot thank you all enough for everything you've done for us. One day I'll have enough money to buy a place in London and I'll be coming to you first!  
/ Sunny Basra
London Estates have been my letting agent for the last 5 years, during which time John and his team have provided a professional service. They are approachable and very helpful in dealing with any issues/queries that come with letting a property by offering straightforward advice.  My property has always been let out in good time whenever it is up for rent. 
/ Stephen Yeghiazarian
My fiancé and I  moved to London in 2016 and we rented a flat with London Estates from May 2019 to March 2021 and we cannot thank them enough! They have always been very responsive, helpful, and professional throughout the tenancy. 
They have helped up and addressed our queries very quickly and efficiently. This was with no doubt the best Estate Agent we have dealt with since we moved to the UK! 100% recommended!!! 
/ Benedetta Vidtri
I rented a house with their service. It was quite smooth and there is nothing wrong. Everyone is nice and helpful. Their response is very quick every time we contact them. It was a great time for me in London! I recommend their service.

/ FVM
London Estates offer great value professional service! Highly recommend! As landlord, I've been working with them for more than 10 years and they were always capable to find the best tenants! Well done John & your team! Thanks!
/ I. P.V.
John and his team at London Estates have represented my interests for at least 8 years. He was successful in selling a high-end residential property not only quickly but for top price. He has subsequently managed all my lettings with reliable long-term tenants. I particularly appreciate the personal service he provides, the speed with which he addresses any issues and the fact that he speaks plainly even if it may be what I don't want to hear! Perhaps most importantly I have found his integrity to be faultless.
/ Andrew Agnew
London Estates are 5 stars+, I would highly recommend. They have managed our flat since 2016, so glad we’re in safe hands. Throughout, John and his team have been consummate professionals, so helpful, supportive and nothing too much trouble.
/ Helen Whittaker
John and his team are SO helpful. Great advice in dealing with our outgoing tenants. They found us lovely new tenants, and they are still holding our hands - anything that we need to get done, John and his team always send a timely polite reminder to make sure I am on top of things. I couldn't rate them highly enough.
/ Stacey Buxton

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