London Estates have just won The British Property Award for W6.
Their team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
London Estates have now been shortlisted for a number of national awards which will be announced later in the year.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
We’re not like the large corporate estate agent machines. As an independent, every customer is highly important. We build an understanding of who you are, the journey you’re on, and how we can help. You’re not another property to us - you’re a person first, second and last.
The valuation of your property can make or break the marketing strategy. And you definitely want make, and not break. We have the experience to advise you on price and where your property sits in the housing market. We’ve done this hundreds of times before – lean on our expertise and honesty.
You’re at the centre of everything we do. You wouldn’t want it any other way, would you? Check out our Google reviews and you’ll see how happy past customers have been. Our wonderful clients are our best advertising – they continuously recommend us to family and friends.
We are members of Safe Agent and the Property Ombudsman redress scheme, so you can rest assured that you are dealing with a qualified and regulated agency. That means you get the 5 start service that you deserve. Our team know the local market like the back of their hands.
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